Last updated 26 October 2026
Contact and grievances
Questions, complaints and requests about your data all reach a real person. We acknowledge within 48 hours.
Draft: Chaabi hasn't launched yet. This document will be reviewed by a lawyer before launch, and we'll update it if anything changes.
1. Get in touch
Email hello@getchaabi.com for anything about Chaabi: help with an agreement, feedback, partnerships or press. We usually reply within one working day.
2. Grievance officer
- Name: Shivank Mathur
- Designation: Founder, Chaabi
- Email: grievance@getchaabi.com
- Location: Bengaluru, Karnataka, India. A registered office address will be published here once the company is incorporated.
3. How we handle complaints
- We acknowledge every complaint within 48 hours, with a reference you can quote.
- We aim to resolve it within 30 days, and tell you what we did and why.
- Tell us what happened, when, and the agreement reference (CHB-…) if there is one. Don't send ID documents by email.
4. Your personal data
To see, correct or delete your data, or to withdraw a consent, write to hello@getchaabi.com with “Data request” in the subject. We reply within 7 days. If you're not satisfied with our response, you can complain to the Data Protection Board of India. See the privacy policy for details.
5. Unsubscribe
Every tips-and-offers email has a one-click unsubscribe link. You can also untick the option in your profile, or write to us. Messages you need, like sign-in links and updates about your own agreement, aren't affected.